Welcome to the GPSTC Support help page!
This page provides guidance on using the following GPSTC websites:
Tip: You can use the search function below or you can browse by topic to find your answers.
Search the Help Page
GPSTC Access
- Can you tell me the status of my Student Access account? I attempted to set up a new account, but never received a reply.
- How can I get a transcript of the classes I've taken at GPSTC?
- How do I change my agency?
- How do I create an account?
- How do I update my student profile?
- I can’t remember my password or login.
- Where do I find my class certificates?
Registration
- How can I check my status, or the status of someone else, in a class?
- How do I cancel myself, or someone else, from an upcoming course?
- How do I register for a Breath Alcohol Training (Intox) course?
- What classes do you offer, and how do I register?
- What happens if a class I want to register for is full?
- When do classes open for registration?
- Who can register students for classes?
Online Learning
- Do I have to finish my online class in one sitting?
- How do I access Moodle and read the Cadet Rules & Regulations for BLETC?
- How do I access my online training course?
- How do I register for online training?
- I have completed everything in my module but it is telling me to "Complete the content above before moving on."
- My online class did not save my progress.
- My screen has been stuck on 'Course Loading' for a very long time.
- Troubleshooting Online Course Issues
- What is a browser? Which browser should I be using?
- What should I do if I failed my online class?
- When I try to register for a course, I get an error message that says, "You cannot enroll yourself."
Agency Admin
- Can I update my employees’ information while logged into my own GPSTC Access account?
- How do I add my employees to my agency roster?
- How do I add or update my agency? How do I become an agency administrator?
- How do I administer multiple agencies?
- How do I approve students to be on my roster?
- How do I purchase a meal ticket for someone at my agency?
- How do I register my employees for training?
- Where is the Agency Profile tab?
FAQs
- GPSTC Training Policies
- How do I become a communications officer?
- How do I become a firefighter?
- How do I become a jail officer?
- How do I become a police officer?
- How do I contact the Georgia Firefighter Standards and Training Council?
- How do I contact the Georgia Peace Officers Standards and Training Council?
- How do I download a file from a link in an email?
- How do I purchase a Code Book online?
- I am a certified law enforcement officer in another state or with the federal government. Can I transfer this certification to Georgia?
- I don’t qualify for free tuition. Can I still take advanced classes at GPSTC and how much will they cost?
- I need a certificate reprinted. How do I do that?
- Meal Tickets
- The class I want to take is full and/or I’m on the waiting list. Should I show up for class anyway?
- What are the physical requirements for becoming a police officer or to attend training?
- What do I need to bring to class and how do I print the materials I need to bring to class?
- What is needed to progress through Intermediate and Advanced certification?
- Who qualifies for free lodging at GPSTC?
- Who qualifies to take tuition-free training courses at GPSTC?
- Why is my GPSTC course not showing on my POST record?
Still Need Help?
If you do not see the answer to your question, please submit a help ticket or call (478) 227-8822.